FAQs

Please have a look at our frequently asked questions.

Shopping Information

How and when my pictures will be delivered?

It all depends of the package you chose. I do need time to set up a look and feel and create a universe around your product that you certainly want bespoke and unique. It comes to 7 to 15 working days to be delivered.
The sooner you plan your photo shoot, the better it is.

I’ll send you first a PDF sheet with all pictures that you can choose your favorites. When it’s done I’ll upload the pictures on a Google Drive Gallery.

How should I send my products to you?

When booking you agree that you’ll send your products before the shoot date using the courier service of your choice.
If you are local (I’m based in the beautiful bay of Hout bay) I welcome drop off’s & pick up’s!
If you’d like your products sent back the fee will be invoiced to you, otherwise, I’m happy to hold on to them for a future shoot if of interest.

Payment Information

What Payment Methods Are Accepted?

Only EFT is accepted on website.

Orders & Returns

How do I place an Order?

You can book your package and options online, but if you need to tchat with me before, just send me an email to yourinstapics[@]gmail.com or WhatsApp me at 079 326 28 98

How Can I Cancel Or Change My Order?

You can just by contacting me to change your order to upgrade it to a bigger package. No cancellation will be accepted after payment is done.